At Miih Shop, customer satisfaction is our priority. If you encounter any issues with your order, we are here to resolve them in the best way possible. Please contact us at support@miih.shop with the necessary details, and we will handle your case promptly.
Here are the cases where you can reach out to us:
- Non-receipt of Order
If you haven’t received your order after the expected delivery timeframe, please contact us with your order number and shipping details. We will investigate the issue and ensure it’s addressed. - Damaged or Defective Products
If your product arrives damaged or defective, kindly provide pictures of the damaged item, along with your order number. We will assist in resolving the issue, ensuring you receive a product in perfect condition. - Incorrect Product Received
If you receive the wrong product, please send us a picture of the item and your order number. We will work to resolve the issue quickly. - Shipping Delays Beyond Expected Time
If your order has not arrived within the estimated delivery time, please get in touch with us. We’ll look into the shipping process and provide you with an update. - Product Not as Described
If your product doesn’t match the description provided on our website, contact us with supporting images of the product received. We’ll find the best solution for you. - Customs Issues
If you experience issues related to customs, please reach out with the details, including your order number. We’ll guide you through resolving the matter. - Quality Issues (If Not Resolved)
If you face quality issues with a product, and it hasn’t been resolved yet, please contact us with your order number and photos of the issue. We will ensure the matter is addressed. - Failure in Return Process
If you encounter difficulties while attempting to return a product, contact us with your order number and any relevant details. We’ll support you through the return process.
For any of the above issues, please email us at support@miih.shop with your order number, photos of the item(s), and any relevant details to help us resolve the situation swiftly.
We are committed to providing the best customer service experience and will do our best to ensure that any issue is handled to your satisfaction. Thank you for choosing Miih Shop!
